Klay orders are sent using USPS. All shipping rates a determined by USPS rate calculator. Packages will be sent out 1-3 business days from purchase date and will take 3-5 business days to be delivered. All orders are sent without signature required. To request that a signature be required upon delivery, please make a note to Klay at checkout. Orders over 10lb will require shipping rate adjustments. Klay will contact you with shipping costs once an order is placed that is over 10lb. Thank you
Klay will accept returns for store credit within 5 days of delivery . Merchandise must be shipped back within 7 days of delivery. Customers are required to cover the cost of return shipping.
Please contact Klayceramics@gmail.com if you have any problems with your order.
Klay Ceramics accepts all major credit cards, Paypal payments and Square payments. All of these options will be available at checkout.